When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Approved by CPD
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Duty of Care
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure cont
At the end of this course you will be able to understand the need for secure handling of information in social care settings and you will know how to access support for handling information in those settings.