Classroom-based theory and practical business courses for a wide range of sectors
Record-Keeping & Incident Reporting
Half-Day Session Theory & Scenario-Based Group Work
This inciteful half-day course covers a range of subjects relating to the proper processes for Record-Keeping and Incident Reporting.
Record-keeping is an integral part of the health and social care sector. It ensures a complete record of the patient/service user’s journey and enables continuity of care both within and between services. Reporting ensures organisations learn from mistakes and take action to keep patients and service users safe.
This insightful half-day course covers a range of subjects relating to the proper processes for Record-Keeping and Incident Reporting.
Why are accurate records important?
What to document
Clear and concise records
Delegating and counter-signing
What to do if you make a mistake or there is an incident or accident
This course aims to increase the learners’ awareness of mental health to ensure they are equipped to deal appropriately with the needs of colleagues, family members or service-users who may be experiencing mental health issues.
This course is split into two sections, the first part involves group discussion, trainer presentation, interactive discussions and scenarios. Followed by a practical-based element for the second section.